Privacy Policy
Effective Date: March 10, 2025
Introduction
Symmetry Vascular Center (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at symmetryvascular.com or interact with our practice.Information We Collect
We may collect the following types of information:- Personal Identification Information: Name, date of birth, address, phone number, and other contact details you provide when requesting an appointment or contacting our office.
- Health Information: Medical history, symptoms, insurance information, and other health-related details you provide in connection with your care.
- Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other technical data collected automatically when you visit our website.
- Communications: Any messages, inquiries, or other communications you send to us through our website or by phone.
How We Use Your Information
We use the information we collect for the following purposes:- To schedule and manage appointments
- To provide, coordinate, and improve patient care
- To process insurance billing and payments
- To communicate with you regarding your care or inquiries
- To comply with applicable laws and regulations
- To improve our website and services
- To send appointment reminders and practice-related communications
HIPAA and Protected Health Information
As a healthcare provider, Symmetry Vascular Center is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) we collect is handled in accordance with our Notice of Privacy Practices, which is provided to all patients. Our Notice of Privacy Practices describes in detail how we may use and disclose your medical information and your rights regarding that information.How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:- Healthcare Operations: With physicians, specialists, hospitals, and other providers involved in your care, including Cleveland Clinic Martin Health and St. Lucie Medical Center.
- Insurance and Billing: With insurance companies, Medicare, and billing services as necessary to process claims and payments.
- Legal Requirements: When required by law, regulation, court order, or government authority.
- Business Associates: With third-party vendors who perform services on our behalf and are bound by confidentiality agreements.
- With Your Consent: In any other circumstance with your explicit consent.
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove that information.Your Rights
Depending on applicable law, you may have the right to:- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and medical record retention requirements
- Opt out of certain communications
- File a complaint with a regulatory authority